Beginning Friday, Nov. 6, the West Fargo Public Library will once again offer no-contact curbside material pickup. Patrons can pick up held items including books, audiobooks, DVDs and music CDs. Below is the procedure for this new curbside pickup service.
1. Patrons can place holds via My Library Account, over the phone at 701-551-8940 or by emailing email@example.com. Patrons are able to choose specific materials to be held or discuss their needs with a librarian for assistance.
2. When the hold is ready to be picked up, patrons will be notified via email or text message depending on what communication type they chose for their account.
3. Patrons must then call 701-551-8940 when they have arrived to pick up their materials.
4. The pickup process will include no physical contact between staff and patrons. A staff person will place the requested items on a table in the entrance of the West Fargo Public Library. Patrons will then grab their items after the staff person has returned inside the building.
During this time, items can only be returned using the book drop near the library entrance.